Legal notices

Article 1 — Seller identification

These General Terms of Sale (hereinafter 'GTS') are entered into between VOIGHT-KAMPFF, a SARL with a share capital of 100 euros, registered with the RCS of Creteil under number 823 547 526.

SIRET: 823 547 526 00025

Intra-community VAT: FR 16 823547526

Registered office: 49 rue Charles Infroit, 94500 Champigny-sur-Marne

Contact: contact@payemesheures.fr

And any adult natural person making a purchase on the payemesheures.fr website (hereinafter 'the Customer').

Article 2 — Purpose

These GTS govern the terms of sale of digital services offered by the Seller on the payemesheures.fr website, namely: payslip analysis credits using artificial intelligence, regularisation files (HR file, employment tribunal file), pre-drafted claim letters and packs combining several of these services.

The applicable GTS are those in force on the date of order validation by the Customer.

Article 3 — Services and pricing

Prices are indicated in euros inclusive of all taxes (including VAT at the current rate: 20% for France, 21% for Belgium). Prices are displayed on the 'Offers' page of the website. The Seller reserves the right to modify prices at any time. Applicable prices are those displayed at the time of order validation.

Current offers include:

• Discovery offer (free) — 1 payslip analysis, simulator access and articles

• Complete File (EUR 179 incl. VAT) — 24 analyses, compensation calculation, HR file, PDF export

• Complete Pack (EUR 299 incl. VAT) — 36 analyses, claim letter, certified export for lawyers, partner lawyer referral

Analysis credits may also be purchased individually or in batches.

Article 4 — Ordering

The ordering process comprises the following steps:

1. Selection of services and addition to cart

2. Review of the order summary

3. Acceptance of these GTS and the GTU by checkbox

4. Entry of payment information

5. Final validation of the order

The order is only final once payment has been confirmed. A confirmation email is sent to the Customer.

Article 5 — Payment

Payment is made exclusively by bank card (Visa, Mastercard) via our secure payment provider Stancer SAS, a French company authorised by the ACPR as a payment institution (CIB number 18969), PCI DSS Level 1 certified.

Bank card data is processed directly by Stancer and never passes through VOIGHT-KAMPFF's servers. Payment is debited immediately upon order validation. If payment is refused by the bank, the order is cancelled.

Article 6 — Delivery and execution

As the services are digital in nature, delivery is immediate after payment confirmation. Analysis credits are instantly credited to the user's account. Access to premium features is activated without delay.

In accordance with article L.216-1 of the French Consumer Code, in the event of delivery failure within a reasonable time, the Customer may terminate the contract under the conditions set out in articles L.216-2 and L.216-3 of the same code.

Article 7 — Right of withdrawal

In accordance with article L.221-28, 13° of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium where performance has begun with the prior express consent of the consumer.

By validating the order and ticking the acceptance box, the Customer expressly acknowledges that performance of the service begins immediately after payment confirmation and waives the right of withdrawal for credits already used.

However, VOIGHT-KAMPFF grants a full refund on request within fourteen (14) days of purchase, provided that no credits from the purchased batch have been consumed. Refund requests must be sent to contact@payemesheures.fr specifying the order number.

Article 8 — Analysis credits

Each payslip analysis consumes one (1) credit. Purchased credits are valid indefinitely for as long as the user's account is active. Credits are attached to the user's account and are neither transferable nor assignable to a third party.

In the event of account deletion, unused credits are lost, except for refunds granted under the conditions of article 7.

Article 9 — Promotional codes

Promotional codes are subject to specific conditions indicated at the time of issue (validity period, number of uses, minimum purchase amount). Unless otherwise stated, promotional codes may not be combined.

The Seller reserves the right to cancel or modify the conditions of a promotional code at any time, without affecting orders already validated.

Article 10 — Warranties and liability

Analyses are performed by artificial intelligence (Google Gemini) and provide indicative results. The Seller does not guarantee the absolute accuracy of results and cannot be held liable for decisions made by the Customer based on these analyses.

Generated documents (letters, files) are pre-drafted templates and do not constitute legal advice. The Seller does not guarantee the outcome of any amicable or contentious proceedings undertaken by the Customer.

In the event of a proven technical malfunction of the Service preventing the use of a credit, a replacement credit will be awarded free of charge. The Seller's liability is limited to the amount of the order concerned.

Article 11 — Invoicing

An invoice compliant with the provisions of articles 289 and 289 bis of the French General Tax Code is issued for each payment. Invoices are accessible from the Customer's personal area (section 'Invoices'). They are numbered sequentially in the format PMH-YYYY-XXXX and include all mandatory information (seller identity, service description, amount excl. VAT, VAT, amount incl. VAT).

Article 12 — Complaints and mediation

Any complaint must be sent to contact@payemesheures.fr. The Seller undertakes to acknowledge receipt within five (5) working days and to provide a response within thirty (30) days.

In accordance with articles L.611-1 et seq. of the French Consumer Code, in the event of an unresolved dispute, the Customer may use a consumer mediator free of charge. The Customer may choose a mediator from the list of approved mediators available on the website of the Ministry of the Economy (https://www.economie.gouv.fr/mediation-conso).

In accordance with Regulation (EU) No 524/2013, the Customer may also use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

Article 13 — Applicable law and jurisdiction

These GTS are subject to French law. Any dispute falls under the jurisdiction of the courts within the jurisdiction of the Seller's registered office (Tribunal judiciaire de Creteil), unless mandatory jurisdiction in favour of the consumer applies in accordance with articles R.631-3 et seq. of the French Consumer Code.

For customers residing in Belgium: these terms do not affect the mandatory rights provided by the Belgian Code of Economic Law (Book VI and Book XIV).